Responsible AI & Transparency Statement

At Prodgain.ai, our mission is to help businesses unlock the potential of generative AI while keeping people, trust, and accountability at the center. We believe AI should support human creativity and judgment, not replace it.

Our products are built using both our own technology and carefully selected third-party APIs. Because of this, we are transparent about our role and the role of our partners, and we take responsibility for ensuring that our integrations are safe, ethical, and compliant with global standards.

1. Being Transparent About AI Use

• We tell users when they are interacting with AI-powered features.
• Some outputs are generated through third-party APIs (such as large language models or vision systems).
• We make it clear when outside providers are involved, and we explain that those providers may have their own data handling and model training practices.

2. How We Handle Data

• We only collect the minimum data needed to provide our services.
• When we work with third-party APIs, data shared is masked, limited, encrypted, and protected through contractual safeguards.
• We keep detailed records of how data flows between us and third-party APIs, and where necessary, we complete Transfer Impact Assessments (TIAs) and Data Processing Agreements (DPAs).

3. Shared Responsibility

• Third-party API providers design, train, and operate their models.
• Prodgain.ai ensures that these APIs are integrated safely, with strong security, data minimization, and clear communication about risks.
• We add monitoring, controls, and safeguards on top of these services to protect our users.

4. Human Oversight Matters

• AI models can act like "black boxes," meaning we cannot always explain how they arrive at a result.
• To reduce risks, we provide usage guidance, confidence signals, and explanations wherever possible.
• We remind users that AI outputs are not final answers. Human review is essential, especially in legal, financial, medical, or safety-related areas.

5. Fairness and Bias

• We recognize that all AI systems may reflect biases in their training data.
• We actively test our outputs, apply filters, and improve our systems to reduce harmful or discriminatory results.

6. Security First

• Access to user data is controlled through role-based permissions.
• We maintain logging, monitoring, and anomaly detection to prevent misuse.
• We also carry out periodic reviews of our API partners' security practices.

7. Following Global Standards

We align our practices with major data protection and AI frameworks, including:

• EU GDPR
• India's DPDPA 2023
• U.S. CCPA/CPRA and NIST AI RMF
• OECD and UNESCO AI principles

We are closely tracking developments such as the EU AI Act and U.S. AI Executive Orders to stay compliant and responsible.

8. Monitoring and Managing Risks

• We continuously monitor models for reliability, safety, and ethical impact.
• For higher-risk uses, we carry out Data Protection Impact Assessments (DPIAs) and Algorithmic Impact Assessments (AIAs).
• If issues arise, we have clear incident response processes to address them.

9. Empowering Users

• Where possible, users can opt out of AI-generated outputs.
• Users may request information about how their data interacts with APIs.
• Feedback channels are always open to flag harmful, biased, or misleading outputs.

10. Evolving With Standards

Responsible AI is not static. As new regulations, risks, and best practices emerge, we update our policies and safeguards.

• We will publish updates to this statement.
• Users will be notified whenever important changes are made.

11. Our Guiding Principles

Prodgain.ai's Responsible AI practices are built on:

1. Transparency – clear and honest communication about how our AI works and what its limits are.
2. Accountability – governance frameworks that ensure ethical oversight.
3. Privacy & Security – strong safeguards aligned with GDPR, CCPA, LGPD, PIPL, DPDPA, and more.
4. Fairness & Inclusion – active steps to reduce bias and ensure accessibility.
5. Human Oversight – AI supports decision-making, it never replaces it.
6. Safety & Reliability – proactive testing, monitoring, and risk management.
7. AI Literacy – building awareness within our team, with our clients, and in the wider community.

12. Restrictions on Use

We strictly prohibit the use of Prodgain.ai's systems for:

• Illegal, harmful, or discriminatory purposes
• Generating misinformation, fraud, or exploitation
• Fully autonomous decision-making in critical contexts without human oversight

Contact Us

For questions about our Responsible AI practices, please contact us.